Bishop of St Albans asks about proposal to set up a gambling ombudsman

The Bishop of St Albans received the following written answer on 26th March 2025:

The Lord Bishop of St Albans asked His Majesty’s Government what progress they have made on the proposal to deliver a gambling ombudsman, as set out in the White Paper High stakes: gambling reform for the digital age, published 27 April 2023.

Baroness Twycross (Lab, DCMS): We continue to explore options for improving Alternative Dispute Resolution (ADR), including the establishment of a gambling ombudsman. We are working closely with all stakeholders in the sector to deliver on this, including the BGC, the Gambling Commission, existing ADR providers and the Ombudsman Association. Further steps will be outlined in due course.

Hansard