Bishop of Gloucester asks about calls to the Healthy Start Scheme helpline

The Bishop of Gloucester received the following written answer on 16th November 2022:

The Lord Bishop of Gloucester asked His Majesty’s Government what were the (1) average, and (2) longest, waiting times for calls made to the Healthy Start helpline in each of the most recent six months for which data are available.

Lord Markham (Con): The following table shows the average and longest waiting times in hours, minutes and seconds for calls to the Healthy Start helpline in each of the last six months for which data is available:

Average speed of answerMaximum waiting time
September 202200:00:2700:16:40
August 202200:00:0700:10:27
July 202200:00:2600:19:13
June 202200:14:0100:58:50
May 202200:14:3800:55:09
April 202200:22:1402:00:00

Hansard

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