The Bishop of Derby asked a question on companies being held to account for gambling harms on 29th March 2023, during a debate on breaches of player protection by betting companies:
The Lord Bishop of Derby: My Lords, given this further evidence of companies serially failing to take care of their customers, what steps are the Government taking to ensure that individuals can hold companies to account for gambling harms?
Lord Parkinson of Whitley Bay (Con): We have ensured that people who have excluded themselves from gambling are protected. Individuals are rightly taking action, and we want to ensure that they can do so. Individuals can draw their cases to the attention of the Gambling Commission, in addition to its work in monitoring the sector.
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